By accessing the website of Dynamo Plumbing and Drain Cleaning, Inc. (“we,” “us,” or “our”) or using our services, you agree to the following Terms of Service. Please read them carefully.

1. Scheduling & Cancellations

Appointments can be booked online, by phone, or via SMS/Text.

We request at least 24 hours’ notice for cancellations or rescheduling.

Missed appointments or cancellations with less than 24 hours’ notice may be subject to a service charge.

2. Pricing & Payments

All pricing is presented upfront before work begins.

Our pricing remains the same every day of the week—no extra charges for nights, weekends, or holidays.

Full payment is due upon completion of service.

We accept cash, major credit/debit cards, and authorized digital payments.

3. Service Limitations

We reserve the right to refuse or reschedule service if:

Conditions pose a safety risk to our technicians.

Accurate access or property information is not provided.

Severe weather or emergency situations occur.

4. Warranty & Satisfaction Policy

We stand behind our work with a satisfaction guarantee. If you are not satisfied with the service, notify us within 48 hours so we can make it right.

Some services may include a workmanship warranty; details will be provided at the time of service.

We do not offer refunds for services already rendered, but we do make every effort to ensure your satisfaction.

5. Liability

Dynamo Plumbing and Drain Cleaning is not liable for pre-existing conditions or damage caused by aging infrastructure.

We are not responsible for loss or damage to personal items during service.

6. SMS/Text Messaging Terms

By opting in to receive SMS/Text communications, you agree to receive automated appointment updates, service notices, and promotional messages.

Message frequency varies.

Message/data rates may apply.

Reply STOP or OUT to unsubscribe.

7. Changes to Terms

We may modify these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.